LuxePad A120


Вопросы-Ответы

Ответ

This is a plug and play device.
Test it on another smart phone or tablet.
If it still does not work, the problem is on the keyboard, you need to return it to your retailer or contact customer support.

Ответ

The dongle, KB, and mouse require a code pairing process. One receiver is mapped with one KB, so if the dongle (receiver) is lost, unfortunately, it is not replaceable.

Ответ

Luxe Pad A120 is a plug-n-play device, no need to pair this tablet. It only supports tablet/phone devices for Android systems.

Ответ

Unfortunately, we do not offer global warranty on our products.

Ответ

Because of patent issue, our keyboard and mouse do not include the PS2 converter to USB inside.
Even if you have a converter, the keyboard/mouse will not function with your latop.

Ответ

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Ответ

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Ответ

If you have plugged in other keyboard or mouse receivers, there could be interference between them. Use only one set of devices at a time. But if the problem is the same, it is a hardware problem on the product.

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